Privacy Policy

Privacy Policy

Information We Collect

When you contact us through our website, by phone, or by email, we collect the information you choose to share. This typically includes your name, phone number, email address, and the property address where you need roof repair or inspection services.

We also collect basic technical information automatically when you browse our website. This includes your IP address, browser type, device type, pages you visit, and the time you spend on each page. This information helps us understand how people use our site so we can improve it.

How We Use Information

We use your contact information to respond to your request, schedule a roof inspection or repair, provide an estimate, and follow up on work we perform. We may also use it to send you service updates or answer questions you ask us.

We use website usage data to keep our site running smoothly, improve its content, and make sure it works well on the devices our customers use. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar tracking technologies to remember your preferences and understand how you interact with our pages. Cookies are small files stored on your device that help us provide a better browsing experience.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not work as intended, but you can still contact us by phone or email.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to help us understand website traffic and usage patterns. These tools collect information sent by your browser as part of a web page request, including your IP address and pages visited.

These third-party providers have their own privacy policies that govern how they handle your data. We encourage you to review their policies if you have questions about how they collect and use information.

Data Sharing and Disclosure

We do not sell, rent, or trade your personal information. We may share your information with trusted service providers who help us run our business, such as scheduling software or payment processors, but only to the extent needed to perform those services.

We may also disclose your information if required by law, to protect our rights or safety, or in connection with a business transfer or merger. In those cases, we will take reasonable steps to protect your privacy.

Data Retention

We keep your personal information only as long as needed to fulfill the purposes described in this policy, including providing services, maintaining business records, and meeting legal or accounting requirements.

When your information is no longer needed, we securely delete or anonymize it so it cannot be linked back to you.

Data Security

We take reasonable steps to protect the information you share with us. These steps include using secure connections on our website and limiting access to your personal information to team members who need it to serve you.

No method of transmission over the internet or electronic storage is completely secure. While we work hard to protect your data, we cannot guarantee absolute security.

User Rights

You have the right to request access to the personal information we hold about you, ask us to correct it, or request that we delete it. You can also ask us to stop sending you marketing messages at any time.

To exercise any of these rights, contact us using the phone number or email address below. We will respond to your request within a reasonable timeframe and in accordance with applicable law.

Children's Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the effective date at the top of this page.

We encourage you to review this policy periodically so you stay informed about how we protect your information.

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